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Email & SMS

We make the most of the audience you already have.

We tidy your email and SMS lists, then turn them into repeat business.

How it works

Talk to people who already know you.

01A list that sits idlePast customers and enquiries, waiting to hear from you.
02One message, sentEmail or text, sent to the right people at the right time.
03They open and replyReminders and offers land straight in their pocket.
04They come backRepeat bookings from people who already trust you.

Our Approach · Watch a list get put right

Five steps. The picture shows what happens to your list.

Clean and verify

Audit & Cleanup

We clean and verify your lists.

Verified contactsOutdated or duplicate

Illustration only. Every list is different.

The Investment · Two plans, one monthly price.

Plan 1 – Email & SMS Growth

Setup FeeSetup fee £749
Monthly RetainerMonthly retainer £349 per month

Minimum 3-month commitment, then 1 month’s notice.

What’s included

List audit & cleanup
Audience segmentation
Automated flows (welcome, nurture, re-engagement, etc.)
Monthly newsletters & SMS campaigns
Ongoing optimisation & reporting

Plan 2 – Growth + Outbound

Setup FeeSetup fee £899
Monthly RetainerMonthly retainer £699 per month

Minimum 3-month commitment, then 1 month’s notice.

What’s included

Everything in Plan 1, plus:

Fresh prospect list building (verified & GDPR-safe)
Multi-step outbound email campaigns
Automated follow-ups to boost response rates
Warm replies & leads handed straight to you
Continuous campaign testing & refinement

Terms & Conditions · The small print

  1. Agreed services only. Changes after approval may incur additional costs.
  2. Work completed up to the date of cancellation will be invoiced pro-rata.
  3. Campaign designs and assets transfer to the client once invoices are paid in full.
  4. The client is ultimately responsible for ensuring data and campaigns comply with GDPR, PECR, and other email/SMS marketing regulations.
  5. We optimise for best results but cannot guarantee specific deliverability, open rates, or conversions.
  6. The client must provide accurate, opted-in contact data, system access, and approvals for campaigns.
  7. The client covers any necessary platform subscriptions, messaging credits, or third-party fees.
  8. All invoices are payable in line with Funnal Ltd’s standard billing terms.

Say hello

Tell us what you want to achieve and we will show you how we would do it.

sam@funnal.co.uk
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Frequently Asked Questions · To save asking yourself

No. If you have one we will clean it up. If not, we will help you build one properly.

Clean lists and well-targeted campaigns usually give a real lift. Email averages about £30–£32 back for every £1 spent, though results vary.

Minimum 3 months, then cancel with 1 month’s notice. Work done up to that point is invoiced.

Weekly or monthly, whatever suits your audience. We agree a schedule that does not overwhelm people.

Yes. SMS works well alongside email for reminders, offers and urgent updates.

Yes. We handle strategy, writing, design and scheduling, or use your content if you prefer.

Usually 2–3 weeks, depending on list size and how complex the campaigns are.

We follow best practice, keep lists clean and avoid spam triggers. Nobody can promise 100% inbox placement, but it makes a big difference.

Yes. We only use it to run your campaigns, and you stay in control.

Plan 1 makes the most of your current audience. Plan 2 adds outbound lead generation to bring in new contacts.

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